At ECL we offer two types of maintenance: planned maintenance and reactive maintenance.
We aim to:
- Deliver value for money
- Deliver exceptional levels of customer service and satisfaction
- Provide continuous improvement
We believe in preparation and prevention with regards to maintenance. We understand the daily needs of a job or organisation that requires high or low maintenance and planning ahead for any eventuality is a must in today’s climate. The level of planned maintenance is tailored to the specific needs of the customer and ECL will work around and with your needs.
Our reactive maintenance is providing a rapid response to our customers and covers the fundamental belief of being available 24/7 for our customers. This service is key in certain sectors and at ECL planning for reactive maintenance is our forte! However, we do realise having reactive maintenance is solely dependent on the needs of our customers and we can make it happen.
We have a wide variety of team members who are experts in their field ranging from qualified joiners, brick layers roofers and even welders. All Team Members are holders of CSCS Operative cards and also have trained certificates in:
- Asbestos Awareness
- Abrasive wheel training
- Pasma Training
- Street works approved
At our depot in Heaton, Newcastle we have a range of workshops to include metal fabrication and a joinery work shop also a vast store of materials in stock.